Terms & Conditions
Last Updated: November 2025
Welcome to SparkFixer. By accessing or using our website and services, you agree to comply with the Terms & Conditions stated below. Please read them carefully before proceeding.
If you do not agree with any part of these terms, you should discontinue the use of our website and services.
1. Introduction
These Terms & Conditions govern:
- Your use of the SparkFixer website
- Any service requests or bookings made through our website
- Your interaction with our technicians, staff, and support team
SparkFixer provides services such as plumbing, electrical work, carpentry, HVAC installation, maintenance, and other home repair solutions.
2. Service Requests & Bookings
a. Accuracy of Information
When submitting a service request, you agree to provide correct, updated, and complete information.
b. Service Confirmation
Your booking is confirmed only after:
- Our team reviews your request
- We contact you via email, phone, or WhatsApp for confirmation
Submission of a request does not guarantee automatic service approval.
c. Service Availability
Service availability depends on:
- Technician schedules
- Location
- Nature of the job
- Required tools or materials
SparkFixer reserves the right to decline or reschedule service requests.
3. Pricing & Payments
a. Pricing
Prices may vary based on:
- Service type
- Location
- Time required
- Materials used
- Emergency or after-hours visits
Prices listed on the website are estimates and may change after inspection.
b. Payments
Payment methods may include:
- Cash
- Bank transfer
- Mobile wallet
- Online payment gateways (if enabled)
Full payment must be made upon job completion unless otherwise agreed.
c. Additional Charges
Extra charges may apply if:
- Additional materials are needed
- The scope of work is greater than initially described
- The customer requests extra tasks during the visit
4. Cancellation & Rescheduling
You may cancel or reschedule a service by contacting us in advance.
SparkFixer reserves the right to cancel or postpone a service due to:
- Technician unavailability
- Safety concerns
- Weather issues
- Incomplete or incorrect customer information
5. Customer Responsibilities
By using our services, you agree to:
- Provide safe access to the property
- Ensure that the work area is clear and accessible
- Provide accurate details about the issue
- Treat technicians with respect
Customers must not request technicians to perform unauthorized or unsafe tasks.
6. Technician Conduct & Safety
Our technicians follow strict guidelines related to:
- Safety standards
- Professional behavior
- Tools and equipment handling
- Job completion procedures
If a job poses a risk to property or technician safety, the service may be refused or modified.
7. Warranties & Limitations
a. Service Warranty
Some services may include limited-time warranties. These warranties cover workmanship only and not:
- Customer misuse
- Pre-existing issues
- Damage caused after service completion
b. No Guarantee of Problem Recurrence
While our technicians provide the best solutions, SparkFixer does not guarantee that:
- Issues will never recur
- Future damages won’t arise
Some problems require multiple visits due to hidden or internal faults.
c. Limitation of Liability
SparkFixer is not responsible for:
- Losses due to delays
- Damages caused by faulty electrical or plumbing systems already present
- Costs arising from inaccessible service areas
- Indirect, incidental, or consequential damages
8. Website Use
a. Content Ownership
All content on this website—including text, images, logos, and graphics—is owned by SparkFixer.
You may not copy, distribute, or use any content without permission.
b. Prohibited Activities
You agree not to:
- Use the website for fraudulent purposes
- Attempt unauthorized access to servers
- Upload harmful code, viruses, or spam
- Misuse forms or booking systems
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
- Their content
- Their policies
- Their services
You access them at your own risk.
10. Changes to Terms
SparkFixer may update these Terms & Conditions at any time.
Changes will be posted on this page with a new “Last Updated” date.
Continued use of our website means you accept the updated terms.
11. Contact Information
For any questions or concerns regarding these Terms & Conditions, contact us at:
SparkFixer – Customer Support
📧 Email: info@sparkfixer.com
📞 Phone: (your business number)
🌐 Website: www.sparkfixer.com